What is "conversational"? By the Merriam-Webster dictionary, conversation is defined as an "oral exchange of sentiments, observations, opinions, or ideas". Because of the exchange, one-on-one conversations are often considered the most effective way for humans to engage with one another.
Humanity’s shiny new toy, generative AI like ChatGPT, has shown to be very powerful at interpreting users’ natural language expressions to quickly produce a wide range of text responses, from copy-editing text to summarizing a dialog. While AI responses sound quite confident, we have gradually discovered the flaws in those responses. For example, I asked ChatGPT, “Who invented IBM System U and later known as IBM Personality Insights?” It gave me the following response with names of two people, who may or may not even exist. This phenomenon is referred to as “AI hallucination.”
On August 10, 2023, the AI For All Podcast hosted a riveting episode featuring Dr. Michelle Zhou, Co-Founder and CEO of Juji, who joined Ryan Chacon and Neil Sahota to delve into the fascinating world of Cognitive AI.
ChatGPT and similar AI applications have given humankind a new tool. While this new tool is powerful, it may not always be reliable. Hence the term “AI hallucinations” is coined to refer to such unreliable AI performance.
Lately, it's nearly impossible to go a day without encountering headlines about generative AI technologies and their applications like ChatGPT or AutoGPT. AI has become red hot again, and its hotness is astonishing: suddenly almost everyone wants to jump on the AI bandwagon.
In my previous blog, I talked about what it takes to build a chatbot using GPT-4, including the engineering efforts required and a rough cost and time estimate. Although it is non-trivial to build a practical chatbot solution for real-world applications, with the right tools, one can build a custom chatbot solution quickly to take full advantage of the state-of-the-art large language models (LLMs) like GPT-4.
With the popularity of ChatGPT and more recently AutoGPT, more and more organizations (or individuals) are considering the adoption of a chatbot for their website or proprietary applications (e.g., a learning program website or a mobile healthcare application). The pressing question is: should I build or buy one?
CXSCOOP, the leading media featuring latest information technology for customer experience and customer relationship management, published a story about Juji. Senior Tech Reporter, Sandra Radlovacki Vukanovic, recently featured Juji in an article titled "New Juji Tool Helps Companies Automate Chatbot Building".
If you've interacted with a decent AI chatbot, you've probably noticed that it exudes a certain level of cognitive intelligence – a reflection of human soft skills. This realization initially struck me as amusing as I was poring over chat transcripts with Juji, our chatbot.
In the world of AI (Artificial Intelligence) and its ever-growing importance in transforming our daily lives, Juji, Inc. has emerged as a peculiar standout. ZDNet, one of the leading online tech news sites, recently released a thorough coverage of Juji. Delving deep, their feature focuses on Juji's AI chatbot and its distinctive capabilities.
In her article on Axios, journalist Joann Muller highlights the changing face of customer service chatbots. She underscores that improvements in AI technology have made chatbots more personable and effective in providing assistance.
