Typical Artificial Intelligence (AI) assistants automate routine tasks, such as making a reservation and operating a device. To aid humans in high-touch tasks, a new generation of AI assistants are powered with cognitive intelligence—advanced human soft skills, such as active listening and reading between the lines. With such skills, cognitive AI assistants offer several distinct benefits as described below.
Conversation Intelligence, such as active listening, enables cognitive AI assistants to automate complex human interactions empathetically and responsibly, 24x7. They scale out high-touch human services (e.g., daily employee engagement and patient followup) and relieve administrative burdens.
Computational Psychology enables cognitive AI assistants to read between the lines, automatically inferring user psychographic insights from their conversation texts. These insights, including user personality, enable personalized guidance (e.g., student and employee retention).
With an unassuming and non-judgemental personality, cognitive AI assistants engage users in open, two-way conversations and build authentic connections with them. Such interactions provide users with psychological safety, reduce social desirability biases, and foster productive human-AI collaboration.
Powering cognitive AI requires deep AI expertise, sophisticated software engineering, not to mention tremendous computational and data resources. Juji makes cognitive AI accessible to every organization who needs it.
Juji enables your non-IT professionals (e.g., learning coordinators or recruitment specialists) to create and manage custom cognitive AI assistants with no code, similar to using Powerpoint or Excel.
With conversation intelligence & psychographic insights, Juji cognitive AI assistants can augment your workforce by unifying human and machine intelligence to make both your customers and employees infinitely happier.
You can create a single cognitive AI assistant or a team of them to run in the cloud or on premise. You have the full flexibility to select the best way to integrate your AI assistants with your applications and your workforce.
Highly differentiating from other conversational AI agents or chatbots, Juji cognitive AI assistants are powered with advanced human soft skills. These AI assistants work wonders with instilled empathy and responsibility, and work well with others—humans and other AI alike.
Adopting AI often requires technical expertise and is notoriously time consuming. Juji radically simplifies AI adoption, enabling non-IT staff to set up and deploy a custom cognitive AI assistant rapidly.
Define a custom workflow of your AI assistant. Use Juji chatbot templates and pre-built AI dialogs without defining every intent or entity from scratch.
Define Q&A pairs in a CSV file or in a GUI table. Upload the file or submit the entries to enable your AI assistant to answer user questions during a chat.
Juji automatically notifies human staff of unanswered user questions and suggests potential answers. Human staff can then supply answers to these questions and improve chatbot instantly.
Juji provides rich audience analytics in real time, including topic summarization of user input and personality insights, so human staff can obtain quick audience insights and plan the next best action.