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Case Study: Juji Cognitive AI Chatbot Helping Grow Student Recruitment of Online Programs

The Gies College of Business at University of Illinois is a leader in shaping the business education landscape and democratizing business education with a top-ranked, highly successful online MBA program, the iMBA program. The program was launched in 2016 starting with 116 students and has grown rapidly now with over 4600 students. The program has earned a 97% student satisfaction rating, a retention rate of 95%, and the graduates seeing pay raise by 21% on average.

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Case Study: Accelerated Product Insights from a Customer Service Chatbot

JumpStart® is the leader in creating interactive experiences that enrich, entertain and educate. It produces high-quality educational games that provide positive, safe and fun experiences. Their games have earned the trust of millions of teachers, parents, and respected organizations such as Common Sense Media and The National Parenting Center.

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Chatbot as a Career Counselor? What do Students Think?

Students have difficulty receiving career advice due to the low advisor-to-student ratio. I know that's true for me. Sometimes I would forgot to make an appointment with a counselor, dropped-in, and waited an hour to see one. Other times I avoided the office entirely because I knew appointments were full. How could such issues be solved? Maybe it's possible to create a chatbot that could act as a career counselor.

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