EDSCOOP, the leading media featuring latest information technology for higher education, published a story about Juji and Juji's cognitive AI assistants for the higher education sector.

The story mentioned "Juji’s stand-out feature is its conversational flexibility, a design approach rooted in decades of linguistic and AI research. While it’s common for commercial chatbots to get stuck when confronted with an uncooperative or confused interlocutor, Juji employs human-centered design, ... politely responding to off-topic input, but not losing sight of the interaction’s purpose."

The story also highlighted a potential use case of Juji cognitive AI assistants for helping university counselors, "Chatbots can collect patient (student) history before an appointment, saving valuable session time and providing the counselor with a “cheat sheet” of what’s bothering the student."

About EDSCOOP

EDSCOOP is the leading media brand in the higher education IT market. With more than 1.2M monthly unique engagements, EdScoop features the latest news and conversations among the top leaders driving technology and digital learning in higher ed. With our website, newsletter and events, EdScoop uniquely attracts the most influential IT decision makers at universities around the world.

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