Transforming Academic Advising with AI Technology

In the rapidly evolving landscape of higher education, academic advising stands as a critical component in fostering student success. However, advisors often face numerous challenges, from managing large caseloads to providing personalized support. This blog delves into the transformative potential of AI in this domain. Below we first discuss three key challenges in academic advising and how AI can provide innovative solutions. Then we offer a practical guide on applying the NACADA Academic Advising Core Competencies Model to building effective AI Advising Assistants. Join us as we uncover how AI can revolutionize academic advising, making it more efficient, personalized, and impactful for students and advisors alike.

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Reading Between the Lines: A Guide to Chatbot Personalization by Personality

As indicated by this post, 84% consumers want to be treated as a unique individual not just a number, while 95% of companies saw 3X ROI from their personalization efforts. Now with the rise of conversational commerce, chatbots become a natural and private channel for brands to engage with users and offer personalized services in one-on-one conversations. In such a conversation, a chatbot can naturally elicit users' needs and wants and then provide personalized help or guidance based on the gathered information.

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