CXSCOOP, the leading media featuring latest information technology for customer experience and customer relationship management, published a story about Juji. Senior Tech Reporter, Sandra Radlovacki Vukanovic, recently featured Juji in an article titled "New Juji Tool Helps Companies Automate Chatbot Building".
In her article on Axios, journalist Joann Muller highlights the changing face of customer service chatbots. She underscores that improvements in AI technology have made chatbots more personable and effective in providing assistance.
JumpStart® is the leader in creating interactive experiences that enrich, entertain and educate. It produces high-quality educational games that provide positive, safe and fun experiences. Their games have earned the trust of millions of teachers, parents, and respected organizations such as Common Sense Media and The National Parenting Center.
As indicated by this Forbes article, 76% of customers contact businesses to make inquiries and get support via text messaging. Now with the required social distancing during the COVID-19 pandemic, more and more consumers choose to interact with brands online.
One of the most intuitive uses of chatbots is perhaps to automate customer service, where a chatbot automatically answers user questions, 24x7. In fact, in almost every chatbot application, a chatbot's ability to answer user questions, especially free-text questions, is always desirable.
