GenerativeAI

How to Select a Chatbot Platform Powered by Generative AI

Are you considering an AI chatbot for your business? A simple Google search will present you with hundreds if not thousands of AI chatbot platforms! Almost all of them claim that they are powered by generative AI and all seem to offer similar features, giving the first impression that any of them would do the job.

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Do You Really Need an AI Chatbot? Use These 3 Questions to Decide

With generative AI becoming a hot topic (again), CXOs started adding AI projects, especially implementing an AI chatbot like ChatGPT for business, on their to-do list. While a chatbot powered by generative AI may be a game-changer for business, investing in a chatbot is not cheap nor trivial. So it is worth asking first: does your business really need an AI chatbot? We suggest that business leaders answer the 3 questions below to quickly determine whether it is worth investing in a chatbot for a line of business.

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Put It in Writing: 3 Reasons Why ChatGPT Plus Inadequate for Creating a Business Chatbot

With the launch of ChatGPT plus, more and more organizations started to build their own chatbots. While ChatGPT Plus provides a natural language interface for almost anyone to build a chatbot, it is inadequate for building a chatbot in a business context.

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