What is "conversational"? By the Merriam-Webster dictionary, conversation is defined as an "oral exchange of sentiments, observations, opinions, or ideas". Because of the exchange, one-on-one conversations are often considered the most effective way for humans to engage with one another.
Lately, it's nearly impossible to go a day without encountering headlines about generative AI technologies and their applications like ChatGPT or AutoGPT. AI has become red hot again, and its hotness is astonishing: suddenly almost everyone wants to jump on the AI bandwagon.
In my previous blog, I talked about what it takes to build a chatbot using GPT-4, including the engineering efforts required and a rough cost and time estimate. Although it is non-trivial to build a practical chatbot solution for real-world applications, with the right tools, one can build a custom chatbot solution quickly to take full advantage of the state-of-the-art large language models (LLMs) like GPT-4.
With the popularity of ChatGPT and more recently AutoGPT, more and more organizations (or individuals) are considering the adoption of a chatbot for their website or proprietary applications (e.g., a learning program website or a mobile healthcare application). The pressing question is: should I build or buy one?
CXSCOOP, the leading media featuring latest information technology for customer experience and customer relationship management, published a story about Juji. Senior Tech Reporter, Sandra Radlovacki Vukanovic, recently featured Juji in an article titled "New Juji Tool Helps Companies Automate Chatbot Building".
If you've interacted with a decent AI chatbot, you've probably noticed that it exudes a certain level of cognitive intelligence – a reflection of human soft skills. This realization initially struck me as amusing as I was poring over chat transcripts with Juji, our chatbot.
