Michelle Zhou

Computer scientist, co-founder and CEO of Juji. Combining human wisdom and machine power to create AI helpers that can truly help humans.

AI Hallucinations could usher in the next era of AI: cognitive AI

Humanity’s shiny new toy, generative AI like ChatGPT, has shown to be very powerful at interpreting users’ natural language expressions to quickly produce a wide range of text responses, from copy-editing text to summarizing a dialog. While AI responses sound quite confident, we have gradually discovered the flaws in those responses. For example, I asked ChatGPT, “Who invented IBM System U and later known as IBM Personality Insights?” It gave me the following response with names of two people, who may or may not even exist. This phenomenon is referred to as “AI hallucination.”

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Can Hallucinated AI Help with Patient Engagement?

ChatGPT and similar AI applications have given humankind a new tool. While this new tool is powerful, it may not always be reliable. Hence the term “AI hallucinations” is coined to refer to such unreliable AI performance.

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Why AI Chatbots May Be More Empathetic Than Your Boss

If you've interacted with a decent AI chatbot, you've probably noticed that it exudes a certain level of cognitive intelligence – a reflection of human soft skills. This realization initially struck me as amusing as I was poring over chat transcripts with Juji, our chatbot.

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ZDNet Highlights the Unique Capabilities of Juji's AI Chatbot

In the world of AI (Artificial Intelligence) and its ever-growing importance in transforming our daily lives, Juji, Inc. has emerged as a peculiar standout. ZDNet, one of the leading online tech news sites, recently released a thorough coverage of Juji. Delving deep, their feature focuses on Juji's AI chatbot and its distinctive capabilities.

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Case Study: Juji Cognitive AI Chatbot Helping Grow Student Recruitment of Online Programs

The Gies College of Business at University of Illinois is a leader in shaping the business education landscape and democratizing business education with a top-ranked, highly successful online MBA program, the iMBA program. The program was launched in 2016 starting with 116 students and has grown rapidly now with over 4600 students. The program has earned a 97% student satisfaction rating, a retention rate of 95%, and the graduates seeing pay raise by 21% on average.

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Juji, Inc. Powers Cornell University Study on Human-Machine Team Creativity

SARATOGA, Calif. — June 29, 2021 — Today, Juji Inc., an Artificial Intelligence (AI) company that specializes in developing cognitive AI assistants, announced the findings of a study, “IdeaBot: Investigating Social Facilitation in Human-Machine Team Creativity,” by researchers at Cornell University’s College of Agriculture and Life Sciences (Cornell CALS). The study utilized Juji’s AI platform to investigate how humans collaborate with a cognitive AI assistant, in the form of a chatbot for a creative brainstorm.

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4 Must-Haves for Universities When Considering a Chatbot

Companies around the world are constantly evaluating how to best reach and/or serve their customers, exploring ways to better connect with customers, while always keeping a keen eye on the resources needed to do so.  Higher education is no different. It too needs to cut through the clutter and create a connection with potential students, and continue to build the relationship even after those students are part of their university environment.

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Juji Featured on Cheddar TV: Understanding Cognitive Intelligence

Juji Co-Founder and CEO, Michelle Zhou, talked with Cheddar TV on Juji's work on cognitive intelligence and the state of AI chatbots.

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Juji Featured in EDSCOOP: AI Chatbot Maker Juji Jumps into Higher Education

EDSCOOP, the leading media featuring latest information technology for higher education, published a story about Juji and Juji's cognitive AI assistants for the higher education sector.

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