Jie Lu

A computer scientist specialized in applying cognitive AI, graph analytics, behavioral analytics, and machine learning to business applications.

5 Design Tips for Conversational AI Designers to Make a Proactive AI Agent

Recently, we have heard more people, especially top technology experts, talk about creating "proactive" AI agents with agentic workflows (e.g. see a recent video by Andrew Ng). Designing a proactive AI agent requires skills. In this article, we present 5 design tips for conversational AI designers to make effective proactive AI agents. In each design tip, we use concrete examples to explain the desired AI agent behavior and show the corresponding Juji features you can use to enable such a behavior.

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