Juji powers cognitive AI assistants in the form of chatbots to engage with each job candidate or employee in a two-way conversation at scale.
Deeply personalize talent experiences to build a more productive and happier workforce.
One of the HR sweet spot practices for creating a happier and more productive workforce is to engage each employee in a two-way conversation, asking them questions, listening to their inquiries, and providing them with helpful information or guidance. The main challenge often is a lack of dedicated human resources to support such a practice.
Juji's cognitive AI assistants can augment HR to scale out this practice by engaging with each candidate or employee in a two-way conversation and serving as their personal workplace companion in their career journey while aiding HR team in the lifecycle of talent management: talent discovery (recruitment), talent retention, and talent development.
HR chatbots are to engage talents, candidates and employees alike, in two-way conversations, listening to their needs and delivering personalized help at scale, 24x7. As described below, Juji's solution excels in four areas: chatbot service quality, implementation speed, chatbot maintenance, and chatbot handoff and integration, which provides you with the overall best ROI of HR chatbots.
of unanswered user questions or user feedback
without interrupting ongoing chats, which no other chatbot solutions can offer.
First, settle on the main tasks that your chatbot is set out to achieve. You can define a main chat flow to include these tasks in two ways: defining these tasks from scratch by choosing a blank template or customizing one of the HR templates with pre-built tasks. For example, a candidate interview template contains a set of interview questions and an employee engagement template contains a flow and a set of employee FAQ.
Use chatbot Q&A dashboard to define simple FAQs (e.g., uploading a CSV file) and add micro-learning modules that involve multi-turn interactions. Micro-learning modules are powerful ways to engage with employees in deeper conversations, such as providing them with actionable information or nudging them to take certain actions (e.g., registering for a course).
Once you're ready, launch your HR chatbot. You can directly launch it on your website or within Facebook Messenger. Using Juji API, it is also easy to incorporate your chatbot into a mobile app, an internal employee portal, or an employee social media channel, such as Slack or Microsoft Team. After the launch, remember to supervise your chatbot by continuously improving it. Read more below.
Experiencing is believing. Interacting with Ava to experience employee FAQ and micro-learning of company policies and compliance.
I was made in just a couple of days with #NOCODE to showcase how I can interact with employees within an organization. In particular, I was made to demonstrate the following skills.
handling diverse employee inquiries on various topics, such as employee benefits and company culture.
per employee inquiries, guiding them to learn more and take actions for better workplace success.
per employee concerns, performing quick assessments and helping connect them with HR professionals if needed.