Humanity’s shiny new toy, generative AI like ChatGPT, has shown to be very powerful at interpreting users’ natural language expressions to quickly produce a wide range of text responses, from copy-editing text to summarizing a dialog. While AI responses sound quite confident, we have gradually discovered the flaws in those responses. For example, I asked ChatGPT, “Who invented IBM System U and later known as IBM Personality Insights?” It gave me the following response with names of two people, who may or may not even exist. This phenomenon is referred to as “AI hallucination.”
ChatGPT and similar AI applications have given humankind a new tool. While this new tool is powerful, it may not always be reliable. Hence the term “AI hallucinations” is coined to refer to such unreliable AI performance.
Lately, it's nearly impossible to go a day without encountering headlines about generative AI technologies and their applications like ChatGPT or AutoGPT. AI has become red hot again, and its hotness is astonishing: suddenly almost everyone wants to jump on the AI bandwagon.
With the popularity of ChatGPT and more recently AutoGPT, more and more organizations (or individuals) are considering the adoption of a chatbot for their website or proprietary applications (e.g., a learning program website or a mobile healthcare application). The pressing question is: should I build or buy one?
In the world of AI (Artificial Intelligence) and its ever-growing importance in transforming our daily lives, Juji, Inc. has emerged as a peculiar standout. ZDNet, one of the leading online tech news sites, recently released a thorough coverage of Juji. Delving deep, their feature focuses on Juji's AI chatbot and its distinctive capabilities.
In her article on Axios, journalist Joann Muller highlights the changing face of customer service chatbots. She underscores that improvements in AI technology have made chatbots more personable and effective in providing assistance.
A while back, I wrote a blog on "Chatbot Tsunami", mentioning that our world is now inundated with chatbots, including both "good ones" that can help us fulfill our requests and "bad ones" that can hardly understand users or achieve anything.
When people first use Juji, they are often amazed by how easy it is to create an intelligent chatbot with the platform. This reaction of pleasant surprise is particularly pronounced for people in the know, i.e. technical people who have actually done relevant work before. I am talking about the CTOs, the NLP researchers, and the employees of big technology firms.
The widespread use of cell phones and social media has made text-based communication, also known as texting, a mainstream communication method. For example, a Gallup polls hows that texting is the dominant communication method for Americans under 50. Popular text messaging platforms, such as Facebook Messenger and WeChat, all boasted over 1 billion active users monthly.
